Average Credit Handler salary in the UK

Job Title: Credit Hire Handler Location: Liverpool or Sevenoaks with hybrid working available Salary: Between £29,133 and £34,047 plus potential annual bonus of up to £2000 paid quarterly Job Type: Permanent, Full Time Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraudAccurately assessing liability whilst utilising all available evidence and toolsYou will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim fileIdentifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineersEnsuring indemnity spend is minimized by commercial decision makingProactive diary management to monitor and progress live hire casesAccurate quantum assessment of claims presented using the relevant tools available to assistApplying accurate reserves in line with company guidelinesAny other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skillsAbility to use own initiative to explore all options to achieve the best outcome for the businessGood understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedureMotivated self-starter with the ability to work as part of a team About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit our website to view more of our excellent work benefits! Please click the 'APPLY' button to submit your CV for this role. Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive may also be considered for this role.

Job Title: Credit Hire Handler Location: Liverpool or Sevenoaks with hybrid working available Salary: Between £29,133 and £34,047 plus potential annual bonus of up to £2000 paid quarterly Job Type: Permanent, Full Time Hours: 37.5 hours, Monday to Friday from 9am to 5:30pm What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraudAccurately assessing liability whilst utilising all available evidence and toolsYou will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim fileIdentifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineersEnsuring indemnity spend is minimized by commercial decision makingProactive diary management to monitor and progress live hire casesAccurate quantum assessment of claims presented using the relevant tools available to assistApplying accurate reserves in line with company guidelinesAny other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skillsAbility to use own initiative to explore all options to achieve the best outcome for the businessGood understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedureMotivated self-starter with the ability to work as part of a team About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. Please visit our website to view more of our excellent work benefits! Please click the 'APPLY' button to submit your CV for this role. Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive may also be considered for this role.

Role: Personal Injury Claims Handler Location: Liverpool Working hours: 37.5 hours a week, Monday to Friday between 9:00am-5:30pm Salary: Between £27,144 - £35,841 DOE, plus an up to £2000 annual bonus, paid quarterly When you join the Personal Injury team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectivesValidating all claims for indemnity and fraudProviding proactive and correct assessment of liabilityAccurate quantum assessment of claims presented using the relevant tools available to assistApplication of accurate reserves in line with company guidelinesAssisting with coaching and mentoring of less experienced handlersAdherence to best practice and key strategiesEffective file and portfolio managementAny other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respectStrong organisation skills with the ability to prioritise tasksAbility to fact find and analyse information to result in accurate decision makingExperience of handling injury claims outside of the Low Value Personal Injury Claims PortalKnowledge of the civil procedure rules with regards to offers, acceptances and litigation risks About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Enhanced paternity pay and 16 weeks full maternity pay.Colleague Assistance programme offers a suite of wellbeing services such as: 6 Free Counselling sessions per yearUnlimited access to a telephone councillor 24/7Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor. Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partnerAbility to access your earnings before payday via Dayforce Wallet.Company pension schemeRefer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture:Long Service Award paid on 5,10- and 15-years' serviceA reward and recognition hub to celebrate and reward colleagues and peers.Consistent and engaging company events including company awards, competitions and charity fundraisers.Budgets for department leaders to use for social and engagement events. All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Candidates with experience or relevant job titles of; Customer Claims Executive, Claims Account Manager, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant will all be considered.