Average Credit Handler salary in Glasgow

Location: Glasgow - Hybrid Working Are you an experienced Account Handler looking to join a dynamic, customer-focused insurance team? We're recruiting on behalf of a leading insurance firm for a driven professional to deliver exceptional service, support growth and mentor junior colleagues. Key Responsibilities: Manage client renewals, new business and mid-term adjustments accurately and efficientlyLiaise with insurers and clients, resolving policy queries and ensuring full compliancePrepare renewal documentation and negotiate best terms in the marketMaintain accurate records and support with credit control issues where neededShare knowledge to support team development and customer-first outcomes What We're Looking For: Previous insurance experience is essentialWorking towards or holding a CII qualification is advantageousProcess-driven, detail-oriented and highly organisedConfident communicator with strong relationship-building skillsCustomer-centric, results-focused and team-minded Benefits Include: 25 days holiday + bank holidays (option to buy 5 more)Pension scheme with employer contributionsLife insurance (4x salary, with top-up options)Income protection (up to 50% salary)Private medical insurance or health cash planCompany shares discount, critical illness cover, gym discounts & more

Job Title: Commercial Account HandlerLocation: GlasgowSalary: £30,000 - £40,000 DOEBenefits: Hybrid working, 25 days annual leave plus bank holidays, option to buy additional leave, defined contribution pension scheme, private medical insurance, life insurance (4x salary), discounted gym membership, employee stock purchase plan, critical illness cover, season ticket loan, health cash plan, and professional qualifications support. About the Company:A respected and expanding insurance business based in central Glasgow, known for its collaborative culture and client-first mindset. They provide comprehensive insurance and risk management services, with a strong emphasis on quality, compliance, and internal mentoring to foster career development. Role Summary:As a key part of the commercial team, you’ll be instrumental in delivering accurate insurance documentation, maintaining client relationships, and driving retention and growth. You'll also support and mentor less experienced team members, contributing to a knowledge-sharing culture while benefiting from structured career progression and a flexible, supportive environment. Key Responsibilities:• Manage a broad commercial portfolio: Provide tailored solutions and maintain client satisfaction• Prepare and process policy documentation: Ensure accuracy for new business, renewals, and mid-term adjustments• Liaise with clients and insurers: Resolve queries, confirm cover, and secure the best terms• Monitor account activity: Handle credit control issues and raise concerns when needed• Mentor junior team members: Share knowledge and foster development across the team• Apply legal/regulatory policies: Ensure full compliance and quality assurance standards Requirements:• Proven experience in commercial insurance account handling• Working knowledge of insurance platforms and Microsoft Office• CII qualifications (or working towards Dip CII/FIT) preferred• Strong interpersonal, planning, and analytical skills• Customer-centric approach with high attention to detail• Eligible to work in the UK If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Commercial Insurance Broker, Corporate Account Handler, Insurance Account Executive, Client Advisor, Risk Management Consultant

A true 'digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result!This 'Third Party Administrator - with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet. This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment. Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Credit Hire Claims Handler to join the team. It is essential that you have previous experience within Credit Hire claims and just as importantly, you will have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA). Experience with commercial vehicles would certainly add weight to your application. As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy. You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!Aston Charles - a personalised service from industry expertsGeneral Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website